Everything you need to know about pricing, timelines, and how the working relationship actually runs — before you book a call.
Most clients meet their first finalists within a week of the discovery call. Straightforward roles like Customer Service or Virtual Assistant often move even faster.
We replace them at no extra cost. Every placement includes a fit-guarantee window, and our account manager is checking in early enough to catch issues before they become a problem.
Addis Ababa sits at GMT+3. Your hire works your hours, not a delayed shift — real-time overlap for standups, calls, and Slack.
Rates depend on the role and seniority. Book a call and we'll give you a clear, all-in monthly rate before you commit to anything.
No. Most engagements run month-to-month. You scale up, down, or pause as your needs change.
You do — they work inside your tools, your hours, and your team structure. Petra stays involved through a dedicated account manager for support, not day-to-day supervision.
Every hire signs an NDA before onboarding, and we vet for discretion as part of the reliability screen — not just skill.
Yes — see our Hire a Team page. We regularly assemble support pods, sales desks, and full product teams matched to work together from day one.