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WHAT WE PLACE

Four roles. Endless possibilities.

Every Petra hire is pre-vetted for skill, communication and reliability, then matched to how your business actually runs. Explore the roles below, or book a call and we'll help you find the fit.

Petra support team at work in Addis Ababa
01

Customer Service Rep

Empathetic, patient, and focused on creating a great experience — every time.

Your frontline for support and client success, representing your brand across chat, email and phone.

Book a Call

What They Own

  • Order tracking & account support
  • Conflict resolution & escalations
  • Live chat & email queues
  • Onboarding new customers

Tools They're Fluent In

  • Zendesk
  • Intercom
  • Freshdesk
  • Gorgias
02

Sales Representative

Driven, persuasive, and built to close deals.

Cold calling, appointment setting and lead generation from a rep trained to handle real objections — not read a script.

Book a Call

What They Own

  • Outbound cold calling & dialing
  • Lead qualification
  • Appointment setting
  • Pipeline follow-up

Tools They're Fluent In

  • HubSpot
  • Salesforce
  • Close
  • Aircall
03

Marketing Assistant

Creative, consistent, and focused on growing your reach.

Outreach, content scheduling and video editing that keeps your brand visible without eating your week.

Book a Call

What They Own

  • Content scheduling & posting
  • Podcast & guest booking
  • LinkedIn outreach
  • Short-form video editing

Tools They're Fluent In

  • Canva
  • CapCut
  • Buffer
  • Notion
04

Virtual Assistant

Organized, reliable, and always one step ahead.

Inbox, calendar and admin ownership so you can spend your time on the work only you can do.

Book a Call

What They Own

  • Inbox & calendar management
  • CRM upkeep
  • Travel & meeting coordination
  • Reporting & light research

Tools They're Fluent In

  • Google Workspace
  • Notion
  • Slack
  • Asana
NOT SURE WHICH ROLE FITS?

Let's figure out your next hire together.

Book a Free Call

contact@petra.et · +251 99 215 1547